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Contact information

Load & Go Logistics is the trading name of Load and Go Logistics (Pty) Ltd, a dedicated transport company based in Randburg, Johannesburg, Gauteng, South Africa. It works across Gauteng and runs dedicated long-distance trips from Gauteng.

Company Registration Number: 2025/864432/07

This page, with the policies linked below, sets out the information that section 43 of the Electronic Communications and Transactions Act and section 32 of the Companies Act require us to publish.

Company details

  • Registered name: Load and Go Logistics (Pty) Ltd
  • Trading name: Load & Go Logistics
  • Legal status: private company
  • Registration number: 2025/864432/07
  • Place of registration: South Africa
  • Directors: Danika Pienaar and Hanro Greyvensteyn
  • VAT: not registered for VAT. Our prices and invoices do not include VAT.

Physical address and address for legal notices

4 Peter Road, Moret, Randburg, Gauteng, 2194

This is our operational base and the address where we accept service of legal documents.

How to contact us

You can also send a request on our quote form or find us on the contact page. The form is for transport requests only, not for job applications, subcontracting or sales offers.

What we offer

We move loads on a dedicated vehicle with a driver: urgent and same-day business deliveries, pallets (including palletised building materials), car and equipment transport on a heavy-duty car trailer, furniture removals and household moves, and dedicated long-distance trips from Gauteng. Our primary service is dedicated transport, giving your load exclusive use of the booked vehicle. Shared-load options may also be available by prior arrangement. For bigger and heavier loads within Gauteng, we can arrange a 32-ton flatbed tri-axle truck with a Moffett through our trusted transport network, subject to availability and load suitability. We are not a parcel courier, and we do not offer cross-border transport. Each service page describes what is included, the vehicles we use and what we do not offer. Start at our services.

Prices and payment

  • Every job is priced individually and quoted in writing: no price is calculated automatically. Your quote lists every charge that applies to your job. Quotations are generally valid for seven days, subject to fuel-price adjustments, availability and any conditions stated in the quotation. Once a booking is confirmed, the price does not change unless the job changes. How our pricing works explains what goes into a quote.
  • We prefer payment by EFT. Cash is possible by prior arrangement. If we send you a payment link, you can pay by the methods shown on the secure checkout page.
  • Local jobs are paid in full before we send the vehicle, unless we have agreed otherwise in writing. Long-distance jobs need a 75% deposit before we send the vehicle and the remaining 25% on delivery.
  • Approved businesses can apply for a monthly account. See transport for businesses.

Our terms and policies

You can save or print any of these pages from your browser. If you would like a copy by email, ask us and we will send one.

Your record of a transaction

We send your quote, your booking confirmation and your invoice in writing, by email or WhatsApp. Our quotes and invoices refer to our terms of service, including our liability provisions. Keep them as your record. If you pay online, Shopify also sends you an order confirmation by email. You can ask us for a copy of any of these documents at any time.

Memberships, codes of conduct and dispute resolution

We currently have no industry memberships: we do not belong to an industry self-regulatory or accreditation body, and we do not subscribe to a code of conduct or an alternative dispute resolution code.

Complaints

Please tell us first. Email info@loadandgo.co.za or WhatsApp 067 419 3563 with your quote or booking details, and we will work with you to put it right.

If we cannot resolve it, the Consumer Protection Act (section 69) lets you refer the matter to an ombud with jurisdiction (for example the Consumer Goods and Services Ombud: info@cgso.org.za, 0860 000 272), to the consumer court of your province, to another alternative dispute resolution agent, or to the National Consumer Commission, or to approach a court once those routes are used up.

Information Officer and access to information

Send privacy questions and requests for records to info@loadandgo.co.za. Our privacy policy explains how we handle personal information, and our PAIA manual explains how to request records.

Last updated: 22 October 2026